Customer satisfaction is our #1 goal at Kounterfeit. If you are not completely satisfied with the product you receive, please ship it back within 30 days for a full refund. 

To arrange a return or if you have a concern with a product you received, please email info@kounterfeitpoker.com along with your order # and we will be more than happy to assist you.

Kounterfeit will send a return label for any manufacturer defects.